Shipping Policy

Last updated: October 2026

Processing time

Orders are processed within 1–2 business days (Monday–Friday, excluding UK bank holidays).

Delivery times & costs

• United Kingdom: 3–5 business days — Free
• Europe: 5–10 business days — Free
• United States: 7–14 business days — Free

Delivery estimates start once your order has shipped.

Tracking

You'll receive a tracking link by email as soon as your order leaves our warehouse. You can also use our Track Order page.

Customs & duties

UK orders include VAT. Orders outside the UK may be subject to import duties or taxes charged by the destination country.

Problems with delivery

If your parcel is late, lost or damaged, contact us and we'll resolve it as quickly as possible.

Contact

purribox Unit 1 62 Garman Rd, London N17 0UT, United Kingdom Phone: 020 7016 1520 Email: contact@purribox.com